Citations
You can utilize this page to learn more about, and pay, citations
Why Parking Citations Are Issued
City of Fairbanks Parking regulations are in place to ensure safe, accessible, and efficient use of parking spaces for everyone in our community. When a citation is issued, it’s not just about enforcing the rules—it’s about keeping our streets safe, our businesses thriving, and our neighborhoods accessible for all.
Golden Heart Parking Service (aka Fairbanks Parking Authority) issues various citations in the Downtown Core. Our goals are to keep vehicles moving in a timely fashion with the limited parking available, protect the permit surface lots for those possessing permits and most importantly, ensure the safety of everyone visiting Downtown Fairbanks.
We understand that no one likes receiving a citation but it is our duty to provide this unbiased service to our community. Please take an extra few moments before leaving your vehicle to confirm you are parked correctly. Always feel free to communicate with us if you have questions, concerns or any special needs.
How Parking Garage Fees and Citations Help Our Community
Revenue from parking garage fees and citations supports important City of Fairbanks community services and improvements, such as:
🚗 Better Parking Management – Helps maintain well-marked spaces, signage, and technology that make parking easier and more efficient.
🚦 Safer Streets – Funds programs that improve traffic flow, pedestrian safety, and accessibility for all travelers.
🛠️ Infrastructure Improvements – Supports the upkeep of roads, sidewalks, and parking facilities, making our city more welcoming and well-maintained.
🚍 Public Transportation & Mobility – Contributes to transit services and alternative transportation options, offering more ways to get around conveniently.
We appreciate everyone’s efforts to park responsibly and help keep our community moving smoothly. Thank you for being part of a system that works for residents, visitors, businesses, and all who share our streets!
Full Transparency Citations
Downtown streets have 2-hour parking available. On Street parking is monitored 9:00am to 6:00pm M-F.
Note that after one week citations increase
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7-29 days double
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30+ days triple
See table below for list of Violation Types
More detail on local city code and ordinances can be found at the following webpage.
Pay a Citation
If this citation has been issued in error, you have five (5) days from date of citation to resolve and/or appeal without having to pay an escalated fine.
We are here to answer any questions or concerns you may have about the payment or appeal of your citation.
Email: info@goldenheartparking.org
Phone: 907-451-1912
If you have been issued a parking citation,
you may pay in person by coming to our offices at:
201 Lacey St. Fairbanks, AK 99701
or pay online by following the link below.
If you are experiencing technical difficulties with this website then please try a different browser. The site is also mobile friendly, payments may be made from a smartphone. If technical issues still persist then please use the Contact Us button below to report a problem
QR Link to Citation Payment
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What are the rates to park in the parking garage?We currently offer garage parking for $1 per hour in the garage as well as a 30 minute grace period on pulled tickets. If you are looking for longer term or daily parking we offer both the annual and monthly contract parking contracts. Businesses or special requests should contact the office. See Below for More Information.
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Can I leave my keycard/ticket in my vehicle?No, you should keep your keycard/ticket on your person while you have a vehicle in the garage. This is very important if you return after the building is secured for the evening or weekend. The keycard/ticket in your possession is your "key" to gain access into the building and retrieve your vehicle.
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Where do I park in the garage?We ask longer term parkers to park on the upper levels but you can park any place you like.
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I'm scanning my keycard (I can't pull a ticket) but nothing is happening?Please ensure your vehicle is in the correct spot by scanning your keycard again. If the screen reads "Car Not on Loop", please pull forward a bit and try again. If it is still not allowing entry, please call one of the numbers listed for assistance. It is rare but our coms may have momentarily blipped. The garage staff can remote into the system and get you on your way.
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Can I scan my keycard or ticket and enter/exit out of the 3rd Ave. Entrance/Exit or 2nd Ave. Exit on foot?When the garage is open you can enter or exit through the gates. Please use caution though! If the garage is secured for the evening or weekend you must enter/exit on foot through the man door at 201 Lacey Street.
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Do you offer ticket validation for clients, guests, or events?We do! Please contact the office for more information.
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The garage looks closed on the weekends because the coil doors are down at the gates and doors are locked?We understand it looks that way but we can assure you that it is open with a keycard or ticket. We take the security of our guests/vehicles very seriously and want to ensure that only those who have a reason to be in the garage occupy it. That being said, please do not open/hold open doors for anyone other than your party.
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I like the aesthetics of the garage and want to host an event in the garage. Is that possible?Yes! Please reach out to the office for assistance and planning. Photographers are welcome to use the garage to take pictures, you will have to pull a ticket upon entrance and pay upon exit. We love to see what you captured, please feel free to share!